Simple answers to the most common questions. If you don't see your question here, call the utility office — the phone number is at the bottom of this page.
Online payment isn't turned on yet. For now, please call or visit the utility office to pay by phone or in person — see the number at the bottom of this page.
Yes — scroll down to "Billing history" on your Account page. Every past bill is listed there with the date, amount, and how much water/sewer/trash usage it covered.
If you've paid more than you currently owe (for example, you prepaid), that extra amount shows as a credit. It gets used automatically the next time you're billed — you don't need to call or do anything for it to apply.
Call the utility office and they can update where your paper bills get mailed — this can be different from your actual water/sewer/trash service address (for example, if you own a rental property and want bills sent elsewhere).
719-267-3729
townofsugarcity@gmail.com